genet (enveri) wrote,
genet
enveri

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How does one person taking 131 of 160 calls, then your other 'good' employee coming in and taking 36 of 60 calls equate balance?

The kicker is, the third person that's been sitting on their butt all day has... nothing else to do. There is NO reason they can't be working.


But.. Gwen said yesterday that things look balanced out. How she came to THAT conclusion (this is just an example from this morning, it's been like this all week) is beyond me.

Wish she'd share whatever it is she's smoking.
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